It’s a misperception that only rich families can hire a professional cleaning service. There might be a kernel of truth to that a decade ago. But these days, many households are taking advantage of this service.

The demand for professional cleaners in the United States has grown so much over the years. There were over a million cleaning companies in the country in 2021. Those numbers will keep rising. Experts say that 80% of two-income households would be using a cleaning service in a few years.

The numbers are not surprising. Cleaning a house takes time and effort. It takes an average of an hour a day to keep your home clean. Many people are finding that they’re not up to this task. So why not leave this job to the professionals? The challenge is how to find the right cleaning services company. Here are some ideas.

Talk to People

Many people would tell you to ask for referrals from friends and family. It’s sensible and one that brings results. But don’t stop there. Get more information from them. Ask why they’re using that particular company. What kind of service do they get? How much are they paying the cleaners?

The more information you have, the more realistic your expectations are. It also helps to come up with the right questions to ask before speaking to the company’s representative.

Go for Companies with Stellar Reviews

Testimonials and reviews are the next best thing to referrals. Ask the cleaning company for feedback from previous and current customers. Call those clients and confirm their reviews.

You should also go over the reviews on the company’s website. Check other sources as well. Google, Yelp, and other online review sites can help. Read their reviews. Look for complaints against the company.

Look for a Variety of Services

Determine what type of service is best for you. Do you need a full service house cleaning or general maintenance? Are you moving to a new place or need help with spring cleaning?

You need to know what you need before you start calling companies. The best cleaning service offers a variety of services. They can tailor it to fit your needs.

Get a Feel of Their Communication Skills

A good and reliable cleaning services company will have an excellent communications system. They will provide you with several ways to get in touch with them. They should have a legitimate office phone number and an email address. They should have messaging services and social media accounts. They should also be transparent and answer all your questions.

Make sure you ask questions and voice your concerns. Ask about their company history and hourly rates. Discuss their cleaning crews. Are they bonded and insured? Does the company run background checks on its employees?

Pay attention to the answers. But it’s also important to check the way they communicate. Are they friendly and warm? Did they answer your questions with honesty? Did they establish rapport with you? You’ll be trusting these people with your home. Make sure they are worthy of that trust.

Discuss Their Process

Residential and commercial cleaning is a business. You want to work with a company with standard procedures on how to clean a space. Ask them to go over this process with you. Do they have a cleaning checklist that they follow? Go over it with them. You don’t want to hire a cleaning service company that doesn’t have a plan.

It’s also a good idea to ask what cleaning products they use. Do they use natural or industrial products? Many homeowners are asking for natural cleaning products. You should consider doing the same. You should also ask about their cleaners. How are they chosen? Will the same people clean your home every time? Make sure the company takes steps to ensure their reliability and skill.

Keeping It Clean for Decades

When it comes to experience and service, no company can beat Spotless Cleaning. We’re a family-run company that’s been in the industry since 2006. Our goal has always been to provide our customers with the best service. We also have a good team of cleaning experts. Our services include house and condo cleaning. We also do commercial cleaning for small businesses. We also offer sanitization and disinfection services. Call (704) 200-2758 to book a cleaning schedule. You can also drop us a line at